Yes, this seller was great, knowledgeable and friendly. As a doll newbie, even after 20 emails exchanged, they were still very professional and patient with me. This was my first sex doll purchase and I am very happy with how she turned out. The detail and quality are incredible. I appreciated all the email updates, including factory photos, and it was quicker than I expected. I would recommend this to anyone! You can purchase with confidence!